Frequently Asked Questions

Need help? Be sure to visit our support forums for answers to your questions!

  • Please wait and try again. It could be that too many users are uploading at one time

  • It takes a little while to upload a video the forum may tell you to wait while it is being processed.

  • It could be that it is too long. Try to break it up in segments and place it in the notes that you would like your video to be in  whole. 

  • Please check your internet connection and speed when uploading. The time to upload is not normally very long however please keep that in mind as well